Packaging Details

Type:

piece

Weight:

0.15kg (0.33lb.)

Size:

13cm x 9cm x 8cm (5.12in x 3.54in x 3.15in)

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Mexico, Central America, South America	15-30 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Top Glam Lady (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of topglamlady.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

S***r

Verified Purchase

Delivered in very short time about 10 days. The products are very beautiful with pictures one by one same Thanks.

Customer

The order came for 1 month. Acquired during the action for 213 rubles. I ordered the goods, seeing a fashion blogger in instagram. It offers to wear this decoration with hoodies or sweatshirts. But somehow it does not look like that on me. Therefore, girls, show with what and how to combine, so as not to look great-looking lady. The quality of the goods at the height, very carefully executed, specially took large photos. Thank you store!!!

K***a

Perfect, i'm going to use it as a fallera dressing because i spend less than 4 € instead of 80 €. Oh, great.

S***N

Very nice and elegant look so so cool necklace kindly email when this product have on sale I will buy in bulk

E***k

Hello! The order was held on february 25, and in Voronezh, the parcel was received on march 20. The parcel was tracked. The necklace is very beautiful, made qualitatively. Just a vintage necklace, as if it was from a great-grandmother))). Very nice and elegant))). Everything is done very harmoniously))). As the picture necklace, one to one. Prosperity to you and material well-being.

Very beautiful product, shipping is very sensitive. I love the product. Love the store.

everything was perfect the earrings and necklace came together well wrapped and in a cardboard box the only thing bothered me was the huge pearl drop hanging below the neckpiece it could have be a litter smaller but that's okay everything is beautiful

D***n

great product great store shipping 101 days great communication with the seller recommend

W***m

Beautiful necklace, prettier than the picture, recommend salesman

E***o

Delivery a little more than a month, everything is super, thanks to the store, before the kit it was not enough. The necklace is very high quality.

I****a A.

Super! very beautiful necklace looks better than in the photo.

E*******a S.

In real life even more beautiful than on the pictures. rode a half months. thank you.

A********a P.

Great necklace as in the photo shop. Very happy with the purchase. the quality is good, I bought a set with earrings. delivery month, track to track. the store umnichka sociable, polite. five points!!!

S******a S.

Ordered 17.02 received 20.03. Mail Russia failed, as always. the order at the post office spent a week. very beautiful necklace! all the whole the beads in place. thank you store, for the good work!!!

A**a M.

Very beautiful necklace, light, looks great, posting was a month in general satisfied recommend)

G***l S.

Very beautiful decoration, all as described, dealer sociable, droplet bottom removed so as i love the little pendants and it is too huge for me delivery was 2-3 weeks packaged well, there was no defect, I will wear on the solemn evening commodity pleased advise the store: *

E***a T.

Made rude, for the price a couple of times you can wear

A***s N.

Item arrived within 3 weeks. good necklace. I advise everyone.

Excellent necklace. just shine. dostavka very bystraya. did not have time to order has already received. just gorgeous. Thank you.

I***a M.

Very, very, very beautiful decoration. unbelievable unexpectedly and is definitely nice. looks very expensive. made qualitatively черезвычайно. I did not expect this from the jewelry. I am delighted. recommend 1000 times. Thank you very much for the pleasure!!!

S********s S.

Beautiful, but terribly smelly, I hope the smell will erode.

E***a E.

Very beautiful decoration, but smelled strongly, weathered a week)))

O****a S.

I have received an order! Thank you very much, I was very pleased!

Really liked it! no damage! went to the Krasnodar Territory 43 days.

A**a S.

Fits the description. good necklace. sent immediately. the order went almost a month

Order safely. great product. excellent store

Beautiful necklace! delivery month. tracking only in China. Thank you very much the store!

I did not expect that it will be so beautiful! what should be))

G****a Z.

Very beautiful!!!) it is a pity the big pearl slightly scratched (probably in transit from brooches) but it is not very visible) it quickly! thanks to the store) photo does not convey the charms pearls)