Packaging Details

Type:

piece

Weight:

0.2kg (0.44lb.)

Size:

25cm x 20cm x 10cm (9.84in x 7.87in x 3.94in)

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Mexico, Central America, South America	15-30 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Top Glam Lady (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of topglamlady.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

A*******r P.

Verified Purchase

Delivered quickly. the quality is good. my mother happy.

I****k J.

Hot order received very good quality morocco 2 month 12 day delivery thank you store at home

B***a R.

Very good product! arrived without any Defect. a shame it takes a little bit, this wallet it took one month and 10 days to arrive but it was the product of good quality sorry.

D*****y N.

All as in the description. came the wallets just over a month.

L******e V.

Precious cartera excelente material una cartera muy beautiful elegant y excellent material.

J**i K.

Goods are good. long delivery.

Customer

Quite a decent purse

Came quickly. design and quality are very good

Ordered 11.11 received 06.12. the track is completely monitored prior to arrival and receipt in the mail. Good roomy wallet. worth the money. without defects and odors. well packed. soft, does not light (compared to the purse, that is available to me now). a lot of departments for cards. handy zippered pocket which will be stored coins and small bills. The photographs of the store is not shown rivet so I think that fastened to the magnet, but the customer reviews and photos, visible rivet and like no one complained. thank you so those who leave photos in a review!!! very helpful in choosing a product! Product matches the description! 5 stars deserved! I would recommend this seller! The seller thanks for fast dispatch and delivery as well as for the good products! I wish you a generous buyers! thank you!!!

very nice purse....Good quality...l love it

very well pack, good wallet.Don't smell.

Flew for a long time. came in good condition.

M****a K.

Very beautiful purse! made carefully, there is no smell. came to Minsk for 14 days. thank you!!

V*******a M.

Purse is very nice! already in full use) the only negative-there is no department for coins, but it it does not matter) color is very nice! thank you)))

A*******a N.

Order came quickly, purse very good quality. worth the money. looks great. big voluminous. the only negative one compartment for coins and for big money. in the department with a lock detail and large bills to lay down inside the purse where the card.