Packaging Details

Type:

Pair

Weight:

0.05kg (0.11lb.)

Size:

10cm x 10cm x 10cm (3.94in x 3.94in x 3.94in)

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Mexico, Central America, South America	15-30 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Top Glam Lady (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of topglamlady.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

N***l

Verified Purchase

Amazing. I can not believe how little I paid for them. Looks like a million dollars. Aqua will remain so beautiful in a few months

V***a

Earrings are cool, one minus fell pebbles, had to glue. delivery is fast.

M***s

has a little failure on the surface. but very beautiful. beside that quality is super. love them. thanks

M***o

very beautiful and very cool , thx you !!

R***l

Were problem בשליחה and accept the Strait But the store pig money On the העיסקה are on singing

V***o

All as in the description, thank you

N***h

Excellent. Fast shipping

M***a

Very beautiful earrings! Shine stronger than in the picture

Customer

Very beautiful. I ordered for myself, eventually took her daughter

M****a M.

The earrings are pretty, but the shipping took insanely long. Unusually long.

V******a K.

Pretty earrings correspond to the description, all the stones in place. there are small defects but if not much to look closely, it looks quite decent.

O****a N.

The goods did not come, for the quick refund score 4

E***a L.

Very beautiful earrings even better than in the photo. thank you store!!!

A***a L.

Cute earrings delivered in 3 weeks in St. Petersburg, a little dented pattern on one, although the package was packed well :( but not too much.

M***m K.

One earring was crumpled and badly glued (behind the frame) bruising I leveled prokleivat did not, and so normally holds. but otherwise all good. the size was much smaller than a pair of earrings with a pattern drops.

M****j M.

Earrings are very beautiful, metal quality, stones all is well secured. Shipping a little less than a month.

L****a K.

Delivery of less than a month, very beautiful earrings I am very happy with all the stones in place, Thank you very much the store

Y******y M.

Sooo beautiful earrings. I ordered two different versions. the store sent in a package. look expensive and beautiful. Thank you very much the seller. I would recommend.