Packaging Details

Type:

piece

Weight:

0.02kg (0.04lb.)

Size:

5cm x 10cm x 10cm (1.97in x 3.94in x 3.94in)

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Mexico, Central America, South America	15-30 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Top Glam Lady (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of topglamlady.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

V***u

Verified Purchase

Expensive, pleasant to the touch, divine

S***a

Excellent inexpensive costume jewelry, looks like in the picture, went for a long time, but came.

D***a

Tolyatti took a very long time. I thought i wouldn't. But no, they threw it in the mailbox. The star did not shoot for delivery as i think the whole reason for delivery in russia... In general, cute but cheap of course. And i think soon either will climb or darken.

A***l

It's been 1,5 months.

E***a

Good choker, only shipping long.

Very cool choker. It looks stylish and not cheap at all. Thank you store)

Delivery 3 months, the store is sociable, everything is good decoration liked, the only thing is small jambs he has, but i think that for this price is very good! Perhaps i will order in another color. Thank you!

P***v

It seems, the same as in the description)) bought, familiar, later i will write off, like her))

A***K

The goods came in excellent condition a little more than a month later. Put it in the mailbox. The choker is beautiful.

K***a

The parcel was almost 2 months old. The track was not tracked because the store chose a simplified tracking system. Ordered immediately 2. for 38 rubles is quite good. Black is slightly shorter in length than beige. But behind there is a chain, the length is adjustable. Beige in the photo in the description is slightly darker than in reality and it shows glue (the ring in the middle is planted on the glue). In general, the parcel is happy.

V******a M.

Cool necklace))) quality and excellent materials. looks expensive at such a ridiculous price))), the store quickly sent the order, will buy from him certainly still.

Customer

I waited a long time, opened dispute, but the goods arrived, I think will last a long time, but beautiful length 39 cm

Excellent!... I'm satisfied of my purchased. I received my item same as the picture on description. Thank you dear store

M***n M.

Fits the description. came quickly. the track is monitored. quality corresponds to the price. I recommend.

O******y O.

Cute choker like the combination of colors. thrown straight into the mailbox. prokleyan exactly quality for the money no complaints. comfortable to wear. thank you order happy!

M****a V.

The quality is just super very neat, graceful. I really liked.

I********0 I.

Super! Shvydko delivery all tsіle nіchogo not polamane! yakіsny goods!!!

J***a S.

Waited 31 days, excellent choker the quality is good, no foreign odors. I was waiting 31 days, it's very good choker, quality is good, no any strange smell.

O**a K.

The choker is not bad, color as pictured, beige. only delivery terribly long, more than two months. and unfortunately the order was lost, Chalker came only...

D****a P.

I enjoyed it! delivery 1,5 months. the store sent it right. thank you

N****a B.

Sexy pendant waiting for spring to wear! nice fabric, all neatly done, everything was well packed, It came intact.

Delivery about three weeks. Chokers or called the language does not turn the colar, for the thing was pretty graceful) lock works fine ring hitched firmly I hope in the process of socks chain продетая this ring, also will stand) overall very cute little thing, feels like velvet. happy)

One of my favorite! all exactly, no flaws! very nice and beautiful. (not inferior to more than other more expensive!) the store operational. I liked) and his goods. I recommend.