Packaging Details

Type:

Set

Weight:

0.15kg (0.33lb.)

Size:

15cm x 15cm x 8cm (5.91in x 5.91in x 3.15in)

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Mexico, Central America, South America	15-30 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Top Glam Lady (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of topglamlady.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

M***r

Verified Purchase

Quality jewellery

E***a

Just vasheitsya!!!!!!! It was true 1,5 months. But it's worth it. Thank you!

N***a

Very thin

J***l

It is swoop

V***a

Very beautiful set, glitters. The necklace has not yet measured! Shipping fast! Thanks to the store, he's clever!

L***a

Very cute and simple set. Fast shipping. The store for promptness 5!!!

S***a

Everything is fine, except for traces of glue on beads. The stones sparkle, the metal bends well. Looks good, gentle set.

I***X

I'm delighted! The decoration looks gentle, beautiful. My weight is 100 kg. Not skinny, you know. I thought that it would not come together or it would look bad. No. The volume is large enough, and there are options for a variety (see photo). Unfortunately the photo did not convey all the beauty and airiness of the products

Very beautiful decoration! Pebbles shine just stunningly, the photo does not convey all its beauty! The decoration is quite flexible and easy to expand and takes its shape back! Beads are large, but look neat!

G***n

Beautiful. Thanks store for the small gift! Also fast shipping!

P******s A.

just like picture . but a Lil fragile should be handle with care.but nice piece.

E**s C.

nice jewelry and exactly as in picture I recommend the supplier

B****n I.

It really is a dream come soon and elegant super

E*****y S.

Set came three weeks. thank you very much! very beautiful!

E*******a K.

As always great

O**a S.

Sooooo beautiful. I recommend to all 100

Y********5 Y.

Beautiful

D******a D.

Very very beautiful!

Customer

Very beautiful and delicate set.

E***e R.

Very beautiful, good quality, well packaged, I recommend!

For this "price-a great product. looks very gently) all items jewelry in place.

Commissioned on November 11 and December 17 received in the mail. Kiev. very beautiful, all the stones in the legs, everything is in place. nice shine. in the envelope was a card store. shop and recommend seller.