Packaging Details
Size:
15cm x 12cm x 18cm (5.91in x 4.72in x 7.09in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Top Glam Lady (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of topglamlady.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came quickly, happy with order. the quality is good, ochke pleasing to the body. The only negative-shifted to the drawings on the legs (cage is different) with the store obshatsya, but thank you for a present, will order more
Shipping 1 month before the Rostov region, taking the time happy
Leggintsy good but thin over the summer, than in the autumn spring do not shine, myagenkie, pleasant to the body
Really liked it. MATERIALS pleasant. Only the trunk could be lower.
All good I liked. material is thin but pleasant to the touch and to the body. You can wear at home or in the summer. no smell, stretches.
The pants are soft bright fabric quality is not bad, but покроены very crooked cells move and looks very crooked
I am very petite (5'0 100 lbs) and the leggings are a little long/baggy for me. The front/back are the exact same so without a long shirt, they look hideous and come up way too high; probably due to my height. These leggings are SO soft and warm. I've washed and dried them, material and size did not change. I absolutely love these...with long sweaters.
Delivery fast. the fabric is very pleasant to the body. good gum, and the quality in general is good, slip when walking will not. do not shine. sorry, ordered several pieces for the price. very pleased parcel. the growth of 167 well-seated, not tight just that is necessary. thank you I advise everyone. the store is very sociable. I will be ordering more!
Losinka excellent, the material is sooooo nice, but that's a little bit too big) but it does not matter under a long shirt, that is necessary, delivery about a month thank you store!
Soft material very light and pleasant. fast delivery. 173 on the growth of a little too short (just a little).
I don't have the right words, it's more than perfect!!!!!!! The quality, it's 5000%, I adore them! And, thank you for gift:)
love these! they are so soft and nice! I usually wear US Medium and ordered M/L and these fit good
Zdorovskie tights. at first thought that the growth will not work, but they stretch, that stretched out there where it is necessary. sooooo soft, I already washed, stayed in the initial state the paint is not washed away. came pretty fast for a month, monitored
Funny such. Checkout was a month, otslezhivalsya. was well packed. put a little present. not for the tall girl. up to 170 cm exactly otherwise it will be short. stretch well. pleasant to the body.
Looks just like the picture!!! I normally wear a small but I got a medium and fits great!!
24 days before St. Petersburg. Myagenkie leggings .. material тоооненький fleece (?) is not special materials. do not shine! Great sat on about 94 cm (42-44 size closer to 42) and the growth of 156 cm (stock leggings can still a couple of cm) Crooked picture sorry ((but will order more then just for 300-350 rubles
Belorechensk order was 24 days! leggings normal quality, thread does not stick! there is no unpleasant smell!